Privacy Policy

Last updated: November 28, 2025

Silk Charm ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website silkcharm.com, use our services, or interact with our chatbots.

1. Information We Collect

We may collect personal information such as your name, email address, and payment details when you sign up or use our services. We also collect usage data, including IP addresses and browser types.

2. How We Use Your Information

Your information is used to provide and improve our services, process transactions, and communicate with you. We may use aggregated data for analytics.

3. Sharing Your Information

We do not sell your personal information. We may share it with service providers, in legal situations, or during business transfers.

4. Security

We implement reasonable security measures to protect your data, but no method is 100% secure.

5. Your Rights

You have the right to access, update, or delete your information. Contact us at privacy@silkcharm.com.

6. Changes to This Policy

We may update this policy and will notify you of significant changes.

7. Contact Us

If you have questions, email us at support@silkcharm.com.